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Dreampod Ice Series Cold Plunge Barrel with Chiller

Save 11% Save 11%
Original price $6,999.00
Original price $6,999.00 - Original price $6,999.00
Original price $6,999.00
Current price $6,199.00
$6,199.00 - $6,199.00
Current price $6,199.00

Dreampod Ice Series Cold Plunge Barrel with Chiller

Embark on an invigorating journey of body revitalization and recovery with our Cold Plunge Barrel, powered by a robust 3/4 HP chiller unit. Perfectly suited for athletes, fitness enthusiasts, and individuals dedicated to top-tier recovery solutions, this cold plunge barrel epitomizes exceptional performance and unmatched convenience.

Dreampod is excited to introduce the world to the Dreampod Ice Series. It seems like everyone is getting into cold plunges today. Whether you’re an elite athlete looking for ways to speed up recovery or a biohacker trying to push the limits of your mind and body, Dreampod Ice Series is for you.

The Dreampod Ice Barrel is crafted using the best quality fiberglass, plastics, and hand polished for the shiniest of finishes. Both have a double hull GRP base with foam insulation for better cold retention. As well as an anti-slip floor.

Dreampod Barrel has a much smaller footprint and accommodates Dreampod clients who may be limited on space, but still want the opportunity to freeze.

Regardless of which product you choose, the chiller unit is the same for all 3. It’s compact, quiet, easy to maintain, and is quick to set up.

Features

Cold water immersion constricts the body’s blood vessels and aids in flushing toxins from the body. It also has immense benefits in the reduction of inflammation and swelling throughout the body. After exiting the Ice Bath your body naturally begins to heat itself back up and the blood vessels that were constricted now expand to allow blood flow. This constriction and expansion of the blood vessels can have a lasting effect on blood pressure, overall circulation, and health throughout the body.

Oftentimes people report having a better night’s sleep after an ice bath. This is due to the sympathetic nervous system getting a work out in the ice and your overall central nervous system de-regulating itself.

The physical benefits are incredible but pushing the limits of the body helps train and strengthen the mind. Combine the entire process with breathwork and you’re off to a new you in no time.

The Dreampod Ice Bath pairs perfectly with our Mineral Soaker. We like to think of them as brothers. One covering cold therapy, the other covering hot therapy. Purchase them both and have it all.

Specifications

  • Safe: Built in overloading protection
  • All weather: Suitable for indoor and outdoor use
  • Double Hull: Double hull GPR base with foam insulation for best cold retention
  • External Chiller: Easy to maintain temperature, between 3°C (37F) and 40°C (104F)
  • Anti Slip: Anti-slip surface on the floor for perfect grip
  • Quiet operation: Built-in self-priming circulating pump
  • Software: WIFI Connection,Control using the iOS & Android App
  • No Plumbing: Easy to Install, including hoses with quick connectors
  • Easy to Use - The control panel itself is intuitive and easy to operate. You can manage nearly every aspect of your Dreampod, such as Session Start & Stop, Music with Playlist Manager, Temperature, UV Filtration and Chemical Dosing schedules.

Benefits

Advantages Float Tank Design

The door of our float tank is crafted for durability while being simple to use. We've incorporated top-grade gas springs for seamless opening and closing of the door. The door handle, made from a single piece of die-cast aluminum, is exceptionally sturdy and virtually indestructible.

Internally, the tank boasts the same sleek finish as the exterior. A discreetly integrated passive air ventilation system enhances the floating experience, maintaining optimal temperature and sound insulation. The tank's floor is equipped with a non-slip surface for increased safety.

The tank features a powerful lighting system, offering calming light shows in various colors, including Chakra themes, during rest periods or while floating. Inside the Dreampod, a button allows users to control the lighting. To enhance the audio experience, two tactile transducers are fitted at the front of the pod, delivering superior underwater sound quality.

Electrical Components

The Dreampod's construction emphasizes exceptional quality and dependability. Its essential parts are sourced from the U.S. or Europe, backed by certifications from recognized authorities.

Our standard model includes a top-notch, quiet magnetic drive shaft pump made from anti-corrosive materials. The heating element is a highly efficient, 2000W+ titanium heat exchanger, noted for its safety features.

The electrical setup is safeguarded with internal and external electrical leakage protection (GFC). Additional security is provided by a water leakage sensor that can be linked to the electrical box. These sensors, placed strategically, will activate water pumps and send an SMS alert to a registered phone in case of leakage detection.

Water Sanitation

Our float tanks are equipped with advanced features for water cleanliness. The primary filtration unit is a bespoke stainless steel container with a 10-micron filter bag, capable of removing tiny debris. A UV light array further sanitizes the water, targeting microorganisms that withstand the high salt concentration. The Dreampod uniquely offers a dual chemical injection system, allowing the use of two different chemical disinfectants simultaneously.

FAQs

  1. What is the production timeline for Dreampod orders?
    The Dreampod's production timeline is a maximum of 60 days, with potential for earlier shipping. In some instances, production can be completed in 45 days. Future plans include stocking products to significantly reduce production time.

    For U.S. customers, delivery from our Utah Warehouse could be as quick as 7 days. Financing options are available.
  1. What inspired the design and shape of the Dreampod?
    Our goal was to create an aesthetically appealing design that is welcoming to first-time floaters. Through research and experience, we understand the importance of an inviting design in floatation tanks to ensure comfort and safety, thereby encouraging repeat use by beginners.
  1. Are low-quality components used in the Dreampod?
    No, all vital components of the Dreampod are imported from the U.S. or Europe, verified by standard certification bodies for their quality.
  1. What does maintenance entail for the tank?
    Maintaining the tank is straightforward. Cleaning around the motors and pods involves removing the engine box and wiping the components with a warm, damp cloth. Filter bags should be replaced monthly or bi-monthly, depending on usage. Additionally, regular tank cleaning and salt replenishment are required.
  1. Is the Dreampod fully automated?
    Yes, the Dreampod is fully automated for ease of operation. It includes an automatic filtration system that activates after each use.

Warranty

Dreampod Floatation Pod Series

Exclusions and Limitations

This limited warranty only applies to the product manufactured by or for Dream Water Ltd. that can be identified by its designation, the “Dreampod Floatation Pod Series”. The limited Warranty does not apply to any (a) Dream Water products and services other than the Product, (b) non-Dreampod hardware product, or (c) software, even if packaged or sold with the Product or embedded in the product. Dream Water Ltd. does not warrant that the operation of the Product will be uninterrupted or error-free. Dream Water Ltd. is not responsible for damage arising from failure to follow instructions relating to the Product’s use. The warranty does not apply to a Product or part of the Product that has been altered or modified (e.g. to alter functionality or capability) by anyone who is not a representative of Dream Water Ltd. , or if the Product has components installed that is not approved by Dream Water Ltd. In addition, this Limited Warranty does not apply: (a) to damage caused by use with non – Dream Water Ltd. approved products; (b) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (c) to damage caused by operating the Product outside permitted or intended uses described by Dream Water Ltd.; or (d) to damage caused by service (including upgrades) performed by anyone who is not a representative of Dream Water Ltd.. This Limited Warranty does not cover the cost of returning the Product to Dream Water Ltd. This is your responsibility.

Warranty coverage:

Dream Water Ltd. warrants the Dreampod Floatation Pod (V2, Vmax, Cabin, Open Pool, Sport, Home Pro) against defects in materials and workmanship under the normal use for a period of THREE (3) YEARS for all fiberglass material construction and ONE (1) YEAR for all electronic and mechanical components (Pump, chiller unit, filtration system, computer systems) from the date of retail purchase by the original end-user purchaser (Warranty Period). If a hardware defect arises and a valid claim is received within the Warranty Period, Dream Water Ltd. will either (a) repair the hardware defect at no charge using new or refurbished replacements, or (b) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, at the manufacturer’s discretion. In event of a defect, to the extent permitted by law, these are your sole and exclusive remedies. A replacement part assumes the remaining warranty of the original Product or ninety (90) days from the date of replacement or repair, whichever is longer.

Ice Bath Series

Exclusions and Limitations

This limited warranty only applies to the product manufactured by or for Dream Water Ltd. that can be identified by its designation, the “Dreampod Ice Bath Series”. The limited Warranty does not apply to any (a) Dream Water products and services other than the Product, (b) non-Dreampod hardware product, or (c) software, even if packaged or sold with the Product or embedded in the product. Dream Water Ltd. does not warrant that the operation of the Product will be uninterrupted or error-free. Dream Water Ltd. is not responsible for damage arising from failure to follow instructions relating to the Product’s use. The warranty does not apply to a Product or part of the Product that has been altered or modified (e.g. to alter functionality or capability) by anyone who is not a representative of Dream Water Ltd. , or if the Product has components installed that is not approved by Dream Water Ltd. In addition, this Limited Warranty does not apply: (a) to damage caused by use with non – Dream Water Ltd. approved products; (b) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (c) to damage caused by operating the Product outside permitted or intended uses described by Dream Water Ltd.; or (d) to damage caused by service (including upgrades) performed by anyone who is not a representative of Dream Water Ltd.. This Limited Warranty does not cover the cost of returning the Product to Dream Water Ltd. This is your responsibility.

Warranty coverage:

Dream Water Ltd. warrants the Dreampod Ice Bath and Ice Barrel against defects in materials and workmanship under the normal use for a period of ONE (1) YEAR for all fiberglass material construction and ONE (1) YEAR for all electronic and mechanical components (Pump, chiller unit, filtration system, computer systems) from the date of retail purchase by the original end-user purchaser (Warranty Period). If a hardware defect arises and a valid claim is received within the Warranty Period, Dream Water Ltd. will either (a) repair the hardware defect at no charge using new or refurbished replacements, or (b) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, at the manufacturer’s discretion.

 

Dream Water Ltd. warrants the Dreampod Ice Bath Flex against defects in materials and workmanship under the normal use for a period of ONE (1) YEAR for all electronic and mechanical components (Pump, chiller unit, filtration system, computer systems) from the date of retail purchase by the original end-user purchaser (Warranty Period). If a hardware defect arises and a valid claim is received within the Warranty Period, Dream Water Ltd. will either (a) repair the hardware defect at no charge using new or refurbished replacements, or (b) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, at the manufacturer’s discretion. In event of a defect, to the extent permitted by law, these are your sole and exclusive remedies. A replacement part assumes the remaining warranty of the original Product or ninety (90) days from the date of replacement or repair, whichever is longer.



Shipping & Returns

Cancellations & Refunds

Nordica Sauna prides itself on having one of the best return policies in the industry.  Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders).

Call 1-408-669-0818 or email sales@sportszilla.com

 

When will I know my order has shipped?

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

 

When will my order ship?

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@sportszilla.com.  

No shipping outside the lower 48 States in the USA.

 

What if my shipment is damaged?

Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make note of it when signing for delivery.  If your item(s) do arrive damaged please send photos to sales@sportszilla.com and we will process an insurance claim on your behalf.

 

Cancellations (Before order ships)

Nordica Sauna prides itself on having one of the best return policies in the industry.  Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders). Reach agents during business hours at 1-408-669-0818, the chat on our website, or email sales@sportszilla.com

 

Cancellations of customer orders

Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.  These units are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

 

Refunds & Returns

If you need to exchange your product, you may do so.  You, as the customer, are responsible for any shipping costs throughout any returns or exchange processes. 

Not all orders are available for return once they have shipped.  We order products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product. 

Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.

Seller reserves the right to refuse to refund any deposit or payment, or cancel any payment due, and any owing until such time as Seller a) is in receipt of the goods b) has inspected the goods and c) in the Sellers discretion, has found the goods to be free of damage. All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.

 

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on). 

Create Your Perfect Oasis Today! Over 1000+ businesses around the world are powered by Dreampod’s float tanks.

Create Your Perfect Oasis Today! Over 1000+ businesses around the world are powered by Dreampod’s float tanks.

Unlock a world of enhanced wellbeing and relaxation with Dreampod’s top-of-the-line wellness products and services. Our premium range of float tanks and control software makes setting up your personal sanctuary easy and stress-free.

Our vision was to create something that would be visually stimulating, eliminating any type of intimidation to beginner floaters

Our vision was to create something that would be visually stimulating, eliminating any type of intimidation to beginner floaters

Based on our research and experience, we believe the floatation tanks MUST be inviting and welcoming as a rule of thumb. This will allow beginner floaters to feel most relaxed, increasing the chance of them returning for future floats. The Dreampod offers all aspects of comfort and safety in mind.

Does my Dreampod float tank come with warranty?

Does my Dreampod float tank come with warranty?

Our products do come with a warranty of ONE (1) YEAR from the time of purchase. Please make sure you have a copy of the receipt and that the floatation device has not been tampered with to qualify for warranty, repairs, and/or exchanges.

Looking for a custom home gym or room build?

Looking for a custom home gym or room build?

To enhance your experience, our team of expert designers is ready to create a fully personalized wellness and recovery sanctuary, tailored precisely to the dimensions and specifics of your space. This bespoke service ensures that your area is not only functionally optimal but also aesthetically pleasing, reflecting your personal style and preferences

Contact The Design Team

Floating and its impact on the brain

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Exclusive Offers From Premium Brands

Dreampod Ice Series Cold Plunge Barrel with Chiller

Embark on an invigorating journey of body revitalization and recovery with our Cold Plunge Barrel, powered by a robust 3/4 HP chiller unit. Perfectly suited for athletes, fitness enthusiasts, and individuals dedicated to top-tier recovery solutions, this cold plunge barrel epitomizes exceptional performance and unmatched convenience.

Dreampod is excited to introduce the world to the Dreampod Ice Series. It seems like everyone is getting into cold plunges today. Whether you’re an elite athlete looking for ways to speed up recovery or a biohacker trying to push the limits of your mind and body, Dreampod Ice Series is for you.

The Dreampod Ice Barrel is crafted using the best quality fiberglass, plastics, and hand polished for the shiniest of finishes. Both have a double hull GRP base with foam insulation for better cold retention. As well as an anti-slip floor.

Dreampod Barrel has a much smaller footprint and accommodates Dreampod clients who may be limited on space, but still want the opportunity to freeze.

Regardless of which product you choose, the chiller unit is the same for all 3. It’s compact, quiet, easy to maintain, and is quick to set up.

Cold water immersion constricts the body’s blood vessels and aids in flushing toxins from the body. It also has immense benefits in the reduction of inflammation and swelling throughout the body. After exiting the Ice Bath your body naturally begins to heat itself back up and the blood vessels that were constricted now expand to allow blood flow. This constriction and expansion of the blood vessels can have a lasting effect on blood pressure, overall circulation, and health throughout the body.

Oftentimes people report having a better night’s sleep after an ice bath. This is due to the sympathetic nervous system getting a work out in the ice and your overall central nervous system de-regulating itself.

The physical benefits are incredible but pushing the limits of the body helps train and strengthen the mind. Combine the entire process with breathwork and you’re off to a new you in no time.

The Dreampod Ice Bath pairs perfectly with our Mineral Soaker. We like to think of them as brothers. One covering cold therapy, the other covering hot therapy. Purchase them both and have it all.

  • Safe: Built in overloading protection
  • All weather: Suitable for indoor and outdoor use
  • Double Hull: Double hull GPR base with foam insulation for best cold retention
  • External Chiller: Easy to maintain temperature, between 3°C (37F) and 40°C (104F)
  • Anti Slip: Anti-slip surface on the floor for perfect grip
  • Quiet operation: Built-in self-priming circulating pump
  • Software: WIFI Connection,Control using the iOS & Android App
  • No Plumbing: Easy to Install, including hoses with quick connectors
  • Easy to Use - The control panel itself is intuitive and easy to operate. You can manage nearly every aspect of your Dreampod, such as Session Start & Stop, Music with Playlist Manager, Temperature, UV Filtration and Chemical Dosing schedules.

Advantages Float Tank Design

The door of our float tank is crafted for durability while being simple to use. We've incorporated top-grade gas springs for seamless opening and closing of the door. The door handle, made from a single piece of die-cast aluminum, is exceptionally sturdy and virtually indestructible.

Internally, the tank boasts the same sleek finish as the exterior. A discreetly integrated passive air ventilation system enhances the floating experience, maintaining optimal temperature and sound insulation. The tank's floor is equipped with a non-slip surface for increased safety.

The tank features a powerful lighting system, offering calming light shows in various colors, including Chakra themes, during rest periods or while floating. Inside the Dreampod, a button allows users to control the lighting. To enhance the audio experience, two tactile transducers are fitted at the front of the pod, delivering superior underwater sound quality.

Electrical Components

The Dreampod's construction emphasizes exceptional quality and dependability. Its essential parts are sourced from the U.S. or Europe, backed by certifications from recognized authorities.

Our standard model includes a top-notch, quiet magnetic drive shaft pump made from anti-corrosive materials. The heating element is a highly efficient, 2000W+ titanium heat exchanger, noted for its safety features.

The electrical setup is safeguarded with internal and external electrical leakage protection (GFC). Additional security is provided by a water leakage sensor that can be linked to the electrical box. These sensors, placed strategically, will activate water pumps and send an SMS alert to a registered phone in case of leakage detection.

Water Sanitation

Our float tanks are equipped with advanced features for water cleanliness. The primary filtration unit is a bespoke stainless steel container with a 10-micron filter bag, capable of removing tiny debris. A UV light array further sanitizes the water, targeting microorganisms that withstand the high salt concentration. The Dreampod uniquely offers a dual chemical injection system, allowing the use of two different chemical disinfectants simultaneously.

  1. What is the production timeline for Dreampod orders?
    The Dreampod's production timeline is a maximum of 60 days, with potential for earlier shipping. In some instances, production can be completed in 45 days. Future plans include stocking products to significantly reduce production time.

    For U.S. customers, delivery from our Utah Warehouse could be as quick as 7 days. Financing options are available.
  1. What inspired the design and shape of the Dreampod?
    Our goal was to create an aesthetically appealing design that is welcoming to first-time floaters. Through research and experience, we understand the importance of an inviting design in floatation tanks to ensure comfort and safety, thereby encouraging repeat use by beginners.
  1. Are low-quality components used in the Dreampod?
    No, all vital components of the Dreampod are imported from the U.S. or Europe, verified by standard certification bodies for their quality.
  1. What does maintenance entail for the tank?
    Maintaining the tank is straightforward. Cleaning around the motors and pods involves removing the engine box and wiping the components with a warm, damp cloth. Filter bags should be replaced monthly or bi-monthly, depending on usage. Additionally, regular tank cleaning and salt replenishment are required.
  1. Is the Dreampod fully automated?
    Yes, the Dreampod is fully automated for ease of operation. It includes an automatic filtration system that activates after each use.

Dreampod Floatation Pod Series

Exclusions and Limitations

This limited warranty only applies to the product manufactured by or for Dream Water Ltd. that can be identified by its designation, the “Dreampod Floatation Pod Series”. The limited Warranty does not apply to any (a) Dream Water products and services other than the Product, (b) non-Dreampod hardware product, or (c) software, even if packaged or sold with the Product or embedded in the product. Dream Water Ltd. does not warrant that the operation of the Product will be uninterrupted or error-free. Dream Water Ltd. is not responsible for damage arising from failure to follow instructions relating to the Product’s use. The warranty does not apply to a Product or part of the Product that has been altered or modified (e.g. to alter functionality or capability) by anyone who is not a representative of Dream Water Ltd. , or if the Product has components installed that is not approved by Dream Water Ltd. In addition, this Limited Warranty does not apply: (a) to damage caused by use with non – Dream Water Ltd. approved products; (b) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (c) to damage caused by operating the Product outside permitted or intended uses described by Dream Water Ltd.; or (d) to damage caused by service (including upgrades) performed by anyone who is not a representative of Dream Water Ltd.. This Limited Warranty does not cover the cost of returning the Product to Dream Water Ltd. This is your responsibility.

Warranty coverage:

Dream Water Ltd. warrants the Dreampod Floatation Pod (V2, Vmax, Cabin, Open Pool, Sport, Home Pro) against defects in materials and workmanship under the normal use for a period of THREE (3) YEARS for all fiberglass material construction and ONE (1) YEAR for all electronic and mechanical components (Pump, chiller unit, filtration system, computer systems) from the date of retail purchase by the original end-user purchaser (Warranty Period). If a hardware defect arises and a valid claim is received within the Warranty Period, Dream Water Ltd. will either (a) repair the hardware defect at no charge using new or refurbished replacements, or (b) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, at the manufacturer’s discretion. In event of a defect, to the extent permitted by law, these are your sole and exclusive remedies. A replacement part assumes the remaining warranty of the original Product or ninety (90) days from the date of replacement or repair, whichever is longer.

Ice Bath Series

Exclusions and Limitations

This limited warranty only applies to the product manufactured by or for Dream Water Ltd. that can be identified by its designation, the “Dreampod Ice Bath Series”. The limited Warranty does not apply to any (a) Dream Water products and services other than the Product, (b) non-Dreampod hardware product, or (c) software, even if packaged or sold with the Product or embedded in the product. Dream Water Ltd. does not warrant that the operation of the Product will be uninterrupted or error-free. Dream Water Ltd. is not responsible for damage arising from failure to follow instructions relating to the Product’s use. The warranty does not apply to a Product or part of the Product that has been altered or modified (e.g. to alter functionality or capability) by anyone who is not a representative of Dream Water Ltd. , or if the Product has components installed that is not approved by Dream Water Ltd. In addition, this Limited Warranty does not apply: (a) to damage caused by use with non – Dream Water Ltd. approved products; (b) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (c) to damage caused by operating the Product outside permitted or intended uses described by Dream Water Ltd.; or (d) to damage caused by service (including upgrades) performed by anyone who is not a representative of Dream Water Ltd.. This Limited Warranty does not cover the cost of returning the Product to Dream Water Ltd. This is your responsibility.

Warranty coverage:

Dream Water Ltd. warrants the Dreampod Ice Bath and Ice Barrel against defects in materials and workmanship under the normal use for a period of ONE (1) YEAR for all fiberglass material construction and ONE (1) YEAR for all electronic and mechanical components (Pump, chiller unit, filtration system, computer systems) from the date of retail purchase by the original end-user purchaser (Warranty Period). If a hardware defect arises and a valid claim is received within the Warranty Period, Dream Water Ltd. will either (a) repair the hardware defect at no charge using new or refurbished replacements, or (b) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, at the manufacturer’s discretion.

 

Dream Water Ltd. warrants the Dreampod Ice Bath Flex against defects in materials and workmanship under the normal use for a period of ONE (1) YEAR for all electronic and mechanical components (Pump, chiller unit, filtration system, computer systems) from the date of retail purchase by the original end-user purchaser (Warranty Period). If a hardware defect arises and a valid claim is received within the Warranty Period, Dream Water Ltd. will either (a) repair the hardware defect at no charge using new or refurbished replacements, or (b) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, at the manufacturer’s discretion. In event of a defect, to the extent permitted by law, these are your sole and exclusive remedies. A replacement part assumes the remaining warranty of the original Product or ninety (90) days from the date of replacement or repair, whichever is longer.



Cancellations & Refunds

Nordica Sauna prides itself on having one of the best return policies in the industry.  Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders).

Call 1-408-669-0818 or email sales@sportszilla.com

 

When will I know my order has shipped?

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

 

When will my order ship?

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@sportszilla.com.  

No shipping outside the lower 48 States in the USA.

 

What if my shipment is damaged?

Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make note of it when signing for delivery.  If your item(s) do arrive damaged please send photos to sales@sportszilla.com and we will process an insurance claim on your behalf.

 

Cancellations (Before order ships)

Nordica Sauna prides itself on having one of the best return policies in the industry.  Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders). Reach agents during business hours at 1-408-669-0818, the chat on our website, or email sales@sportszilla.com

 

Cancellations of customer orders

Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.  These units are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

 

Refunds & Returns

If you need to exchange your product, you may do so.  You, as the customer, are responsible for any shipping costs throughout any returns or exchange processes. 

Not all orders are available for return once they have shipped.  We order products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product. 

Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.

Seller reserves the right to refuse to refund any deposit or payment, or cancel any payment due, and any owing until such time as Seller a) is in receipt of the goods b) has inspected the goods and c) in the Sellers discretion, has found the goods to be free of damage. All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.

 

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on).